Crisis Types by Attribution of Crisis Responsibility

Crisis Types by Attribution of Crisis Responsibility
Victim Crises: Minimal Crisis Responsibility Natural disasters: acts of nature such as tornadoes or earthquakes. Rumors: false and damaging information being circulated about you organization. Workplace violence: attack by former or current employee on current employees on-site. Product Tampering/Malevolence: external agent causes damage to the organization. Accident Crises: Low Crisis Responsibility Challenges: stakeholder claim that the organization is operating in an inappropriate manner. Technical error accidents: equipment or technology failure that cause an industrial accident. Technical error product harm: equipment or technology failure that cause a product to be defective or potentially harmful. Preventable Crises: Strong Crisis Responsibility Human-error accidents: industrial accident caused by human error. Human-error product harm: product is defective or potentially harmful because of human error. Organizational misdeed: management actions that put stakeholders at risk and/or violate the law.