Introduction to Management Discussion Paper

S121 MAN 105 Introduction to Management Page 1
CHARLES DARWIN UNIVERSITY Asia Pacific College of Business and Law
 
Assignment 1: Essay
Due Date: Week 5, Sunday midnight (Darwin time)
Value: 20%
Length: 1,000 1,200 words
Preparation: Participation in lectures and tutorials week 1 to week 5
Engaging with the learning activities and provided material.
Critically apply and evaluate relevant management concepts and theories.
 
Presentation: Professional essay format
Cover page is NOT required, just add a header and footer to indicate your name, student number, study location and, the unit information (unit code and name).
Assignments are to be typed, with one and a half line spacing, and a 12-point font size. Please also allow for page margins of at least 2cm each. Overall, adopt a professional approach.
Proper headings are essential.
 
 

 
 
S121 MAN105, Assessment 1 Page 2
Task Details
Task Overview
This assignment requires students to apply relevant concepts or processes and that way demonstrate you understood it.
In this assessment, you will focus on an in-depth understanding of core management theories that we have learned throughout these weeks, while applying to the following business scenario.
 
Key task questions
 
You are a newly appointed manager in customer service department with Qantas, an Australia-based airline. Like all other businesses, Qantas management often find themselves faced with the challenges of managing uncertainties, like Covid19, that result in restructures and constant changes.
 
Draw on the knowledge of fundamental management theories that you have learned in this unit, and relate to your new appointed role. Discuss what can make you become an effective manager in an ever-changing workplace and why.
 
Do some research and address the following two questions
1. Describe two areas of the specific environment that Qantas is operating in and discuss how Covid19 has impacted on these.
2. As a manager at Qantas, discuss how Katz’s three essential managerial skills can help you to respond to the challenges that Covid19 caused for these areas.
 
Remember
Provide compelling and differentiated argumentation supported by strong evidence (references!). Refer to theories or models and provide examples as appropriate. Your work will be checked for plagiarism (i.e. Copy