Whenever you need to call major companies with a question or problem the number will be categorised as ‘premium rate’, this means the calls are charged at a greater rate than what it would normally cost you to make phone calls on numbers that begin 01 or 02. What these extra costs are though are often baffling and you end up more confused than you were before you tried to find out what you would be charged. This article intends to help you out with exactly this problem, however please note that these are only examples and we do not provide the precise numbers for any companies.
When you sign up to a landline contract you agree to pay a certain amount each month and all the phone calls you make are charged at a previously agreed cost so that you are not hit with unexpected charges at the end of the month. The same thing applies to mobile phone contracts and these include text messages, data and minutes to call landlines and mobiles. The scope of these contracts is huge, calling landlines listed as 01 or 02 numbers from landlines alone have dozens of options but then there are loopholes that allow you call at different times of the day or week to ensure a cheaper charge. Then you have different tariffs for calling mobile phones, some companies are in affiliation with each other and therefore charge a lower – or vice versa, a greater – cost and these charges will be additional to your basic bill. On mobile phone tariffs, there is a basic charge for texts but each service provider is slightly different and if you are texting or calling a premium rate number there are different charges for both of these categories.
Whenever a company, business, television show or whoever states that the calls will be charged at ‘your standard network rate’ or ‘network extras may apply’ it means that there may be charges above and beyond what you are quoted as being charged. So, for example sending a text message to major companies will cost you 10p and then the company will send you a message back and it will cost you 50p; so you will pay your phone company 60p. The same principle applies to phone calls, the reason customers can feel that they are being ‘ripped off’ or mislead because the charges are most commonly two fold as in this example.
Thank you for taking an interest in this article. If you have any more questions regarding the charges incurred when you call premium rate numbers, contact your service provider such as Sky [http://www.skytelephonenumber.com/sky-customer-services/] directly and speak with their customer services team.
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