Air Transport Management and Operations
Contents
1.0 Introduction
2.0 Principles of management
2.1 Planning
2.2 Organizing/controlling
2.3 staffing
2.4 controlling
2.5 Management in Airline Industry
3.0 Human Resource Management 3.1 – History of Human Resource Management
3.2 – HRM vs PM
3.3 – Abraham Maslows theory
3-4 – HRM in Singapore Airlines
4.0 ICAO/CAAs relevance in Security and Safety at UK Airports
4.1 ICAO/CAA definistions
4.2 – Runway Incursions
4.3 Birdstrikes
4.4 Poor Weather 4.5 Public safety Zones
5.0 Conclusion
6.0 – References
This report will evaluate and identify the functions of management and its relation to the airlines and airports. Subsequently it will analyze and assess the role of human resource managers and evaluate their role in the airline industry. It will also identify and explain the importance of ICAO and the CAA in relation to UK airport safety and security measures
“The art of getting things done through people ‘ ‘ is how Mary Parker Follett described management. All organizations are based on cooperation to achieve a final goal and if there is a team of people working together management is necessary. It allows better results, being more efficient, get more profit, take better decisions and its
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