If you’re after a laugh, turn to the social sciences. They quickly realised they have a real problem in measuring stuff going on inside minds. Take happiness, for example. Early social scientists asked people to self-report. Something like on a scale of 1 to 10, how happy would you say your life is overall? Some would say five, others seven. And none of those numbers […]

02.10 Module Project: Assessment Assessment In this lesson, you learned how to analyze primary and secondary source documents and synthesize the information from those documents in response to a prompt. For your assessment, you will put what you have learned into practice. Part 1: · Review the eight sources on the previous screens. For each source, complete the steps to analyze the information presented in […]

I graduated from college in February of 1971, Mr. JKE had his motel manager Durrell Dallas ask me if I want to become a management trainee. The restaurant manager had just quit or been fired. Of course, I said yes. I wanted to be a manager. So, I went from being an auditor to a management trainee. JK, the owner, was my mentor for the […]

No one launches a change initiative without knowing there’s a problem. Well… I guess some folk are the sort to change stuff just to say they did. There are always ambitious people willing to invent crises to get ahead. But, if you’re reading this, I assume your challenge is real and pressing. But the strange thing is how often that’s sensed on a gut level, […]

Understanding Rabbit Proof Fences and the History of Indigenous Aboriginal people I’ve spent a good amount of time in Brisbane Australia. My role has been that of a visiting scholar at Queensland University of Technology. My research centered around media literacy training and education for community members whose work involved educating adolescents and young adults of indigenous Aboriginal and Torres Strait Islander community. It was […]

Across your organisation, there are two types of people. The first focus on the details and their day-to-day requirements. The second think of the big picture and the future. I suppose everyone has a little of both, but let’s keep it simplistic for a second. With the details-focused group, change initiatives can be a challenge. No matter how many times you talk about the new […]

If you want to drive change in your organisation, you need to communicate. A lot. And you need to do it well. A grand speech and a resource page on your intranet won’t cut it. It takes a communications strategy, with the full power of your knowledge and personality to succeed. Constant communication, properly designed and executed with heart. Anything else is merely playing at […]

Most experienced strategic leaders I speak to get it: Influencing your employees has a lot in common with influencing your customers. Marketing works, whether it’s aimed inside your organisation or outside it. Sure, a company-wide email might not look the same as an email autoresponder campaign… But the principles are no different. Persuading someone to buy a product and to buy into an idea are […]

Here’s a fun, I mean frustrating, party game to inflict on your friends and family: One person taps the tune of a well-known song. Everyone else has to try to guess what it is. Simple, right? So what makes that frustrating? Only the fact that it’s weirdly difficult. Sure, you might pick a Christmas carol during late December. That might be easy. Any other song […]

When you start designing a change initiative, you’re going to have a lot of ideas. Some will be from inside the organisation, some from without. Some will be from your senior leadership team, others from the lowliest frontline employees. And, if it’s not too rude to say, some will be great, while others won’t be. So what do you do with all of that? How […]