It is not hard to understand why digital engineers get a little bit nervous when we start to talk about chaos engineering. ‘Shift Left’ has taught engineering teams the value of testing and fixing bugs as early as possible in the digital lifecycle, especially if they have ever spent significant time unraveling problems that were not discovered early. So, when we discover faults earlier on, […]

Those who know a little about ecommerce know that Google product categories are mostly optional. Those who know a lot about ecommerce, know they’re anything but. Google indexes billions of web pages comprising 100,000 terabytes of data. Without accurate or optimized category data, your product can disappear like a needle in a barnful of haystacks. Ecommerce retailers must not only become masters of Google’s taxonomy; […]

ata interoperability has become an essential part of a world shaped by algorithms, especially in the financial industry. Banks and other financial institutions are set to transition their payment systems through SWIFT messages to the highly structured and data-rich ISO 20022 standard. It will become a universal standard for large and high-value payments systems of all reserve currencies by 2025. Besides, it will support 87% […]

This is the first part of a blog series about product definition in Large Scale Scrum. In large product development, teams tend to work on just a part of the real product. The part—a narrow product definition– is often a component or a specific activity in the development process; it is not a product. A narrow product definition creates all kinds of problems for a […]

Affluent clients having high-net-worth with liquid assets of around $1 million are popularly termed Elite investors in the gambit of financial planning and investment. Elite investors qualify for differently managed investment accounts instead of plain and basic mutual fund investment. These elite investors are highly acknowledged by private wealth investors. Owing to the high amount of liquid assets, these investors opt for personalized financial planning, […]

It’s times like these that really put what’s important into perspective. Nick recently wrote a great post detailing five major reasons why customer success, and its impact on retention, is existential for businesses during a downturn. To paraphrase, being there for your customers when they need you most will enable you to keep and grow their business when you need them most. It got me […]

Mobile product managers no longer simply oversee the product backlog or just organize their team’s tasks. Between interfacing with multiple teams, coordinating release schedules, prioritizing customer happiness, driving the mobile product roadmap, messaging product announcements internally and externally, and myriad other activities, the list of “to-do’s” for mobile product managers may seem endless, and the job is ever-changing. In 2020, PMs play a massive role […]

E-learning and online education industry is rapidly growing. Whether for the purpose of employee development or to serve more customers in various regions, many organizations are starting to introduce e-learning to their employees. It’s commonly being seen in schools, company training programs or even in self-serve help desks for customers. Digital products eliminate complicated distribution systems. This means that customers no longer have to be […]

A question that frequently comes up in my Scrum Training courses is how to define a product. Scrum was created to help small teams solve complex problems and deliver products of the highest possible value. Scrum is used well beyond software because many teams and organizations recognize their work is complex, and they need to be nimble, creative, and value-focused. Yet defining your product can […]

Micro-fulfillment is on the verge of becoming mainstream in a few years’ time. The trend of putting small fulfillment centers in urban centers continues to build steam as end-consumers want their products faster. The enabling technology for this concept is rapidly developing and includes everything from fully-automated robotics warehouses for grocery to drone delivery for one-hour delivery. The technologies being developed around micro-fulfillment are also […]