In an ISDN system, there are two types of services: Basic Rate Interface (BRI) and Primary Rate Interface (PRI). While the first one is installed at home or small business organizations, the later one is for large organizations which have their own telephone exchange systems. There are number of B-channels and D-channels in the system which carries data, video, voice with several control and signaling […]

Resolving Hold Times by Optimizing Outbound Calling Click to call option on the CRM lets the sales team to almost double their calling rates. It is a simple option that provides the calling list with instant calling options. Along with quick communication, click to call option also provides sales representatives with lead management options such as recording customer feedback, call back instructions and helps them […]

Thanks to the fast development in internet and information technologies today has made it possible to work remotely from any point of the world. Whether it’s establishing a home-based office or leading your business activity while sitting in a hammock chair somewhere in the Bahamas – now your dream of a perfect workplace finally came true! Nowadays, there are a lot of sales agents, business […]

As an entrepreneur, getting your business off the ground is one of the most difficult challenges you’re likely to face. In the early days, when you’re up and running but not quite yet established, capital to keep things going can be seemingly impossible to come by. Traditional bank loans can be especially difficult to secure, as financers generally require at least a year or two […]

For those who travel abroad frequently and need to call home also, making cheap international calls becomes essential in order to cut down on costs. On the other hand, knowing international call rates also becomes essential for those who call abroad for business or personal reasons frequently. Earlier on, making calls abroad was not only prohibitively expensive but required a lot of time to connect […]

Originally, analog telecommunication services, also known as a Plain Old Telephone System (POTS), were the only source of telecommunication worldwide, before the coming of age of ISDN. POTS was the originally acronym for Post Office Telephone System or Service, but changed when post offices stopped offering telephone services and it comprised mainly of copper wires which linked the subscriber’s home to the central switch office. […]

In the post-NBN era there would be very few, if any, parts of the Australian landmass outside the connectivity paradigm and therefore usher in complete digital transformation. Some of the key benefits to accrue for the real estate sector, in the post-NBN era can be enumerated as given below: Improvement in Consumer Connect: NBN will allow for consumers to remain connected with their real estate […]

In the last five years, however, the paradigm of real estate transactions has gone through a major change with digital transformation of our societies being at the heart of this change. Every aspect of our lives has changed drastically in the last two decades and much of the change has been fuelled, catalysed and necessitated by the increasing digital awareness and ubiquity. The Real Estate […]

The term Fabric and Fabric Networking is used a lot these days by almost all vendors, the question is: What does that actually mean? The industry came up with the term “Fabric” to describe networking technologies that allow networking gear (Switches

Even if you’re a small business that only receives a few calls a day, your business is at risk of losing customers. Silly technical malfunctions can cause calls to drop, customers to get stuck on hold, and worse, their calls to never even come through. Whether you handle a small or large volume of calls at a time, it’s never been more important to upgrade […]