Tourism Hospitality Leisure environment
This 2000-word essay is to be conducted in a Tourism Hospitality Leisure (THL) environment. 1. In the context of a THL organization outline how quality is defined and why it is important. 2. Analyze and evaluate ONE internal or external quality award/system that your chosen organization has achieved/operates within. This can include star ratings, Hospitality Assured, AA Rosettes, Michelin Star, ISO 9001 (2008), mystery guest […]