The following are the three main types of business phone systems, as well as some helpful guidelines to follow when selecting a platform for your business.
Types of Business Phone Systems
1. Voice over Internet Protocol (VoIP): This phone platform needs the Internet in order to operate. It works well for a smaller business where only several voicemail systems and phone lines are used. To have high quality phone calls with little disturbances, you’ll need a sufficient amount of bandwidth.
2. Private Branch Exchange (PBX): This system could deliver the needs of most medium and big business companies. One of the main features of a PBX system is the switching equipment, that allows you to route phone calls to outside lines and to different employees. This platform could help with organisation and is great if your business has more than one department.
Because PBX systems include an auto-attendant feature, it could minimise many complications and connect callers to the right parties conveniently.
3. Virtual PBX: This third option could be layered on top on an existing VoIP system or landlines. It doesn’t need a permanent office installation. Other common feature of the virtual PBX include voicemail, a toll-free number, call forwarding, and basic auto-attendant.
Business Phone System Installation
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