Whatever your reasoning, whether outdated technology, a bad experience with your current provider or just an idea to investigate what else is out there, there are three key things you need to consider when updating and upgrading your office phones (and let me give you a hint, price ISN’T one of the major considerations. It’s a consideration but it shouldn’t be your main consideration.)
Here are the three main factors you need to consider:
Trustworthiness of the person selling the product – Telecommunications solutions are not necessarily simple solutions. There is no such thing as a one size fits all approach and you need to be comfortable that the Telecommunications Representative that you are dealing with appears knowledgeable and trustworthy. If you don’t trust the person making a recommendation then how can you be comfortable with the solution that is being presented.
Technology – The right technology is also important when considering upgrading your office phones. You need to think about how technology can improve productivity and also how easily technology can be managed. You may think that it is only your phone plans that need changing but investing in a new phone system now – especially if your current phone system is aging – may actually end up saving you money on maintenance costs in the long term.
Future business needs – When thinking of your office phones you cannot just think about your current needs. Are you expanding? Is your business contracting? Are staff based in the office or are they likely to be on the road? Are you likely to implement a teleworking policy in future months or years?
With increasing technology and increasing business complexity it is important that you consider a number of factors. Pricing is important but you do need to remember that sometimes you need to spend money to make money. The cheapest option is not necessarily the best option and price should not be considered first. Price comes after considering the trustworthiness of the person selling the product and after considering new technologies that may future proof your business.
The team at Best Business Deals have a number of great testimonials from existing clients. You can check them out here. If you would like to discuss an appropriate office phone solution for your business, get in touch today.
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