Technology in the Business of Telephone Equipment

One of the latest technologies which allow both the small and the medium sized businesses in having a sophisticated system in telephone without any sort of investment in this field is the hosted PBX phone service. The entire system of the telephone is maintained and operated by the hosted PBX service providers. The system greatly allows the employee to work from home or on phone but they remain connected to the same office of the telephone system. One can transfer the callers, set up the call conferences or put them on hold with some music or the phone is answered by some automated voice clip.
Some of the key concepts behind the hosted PBX phone service
• The telephone system is operated by a provider.
• It can be used both in the landlines and the mobile phones.
• It can work with the existing service of the telephone or can replace it completely.
Benefits of the hosted PBX phone service
• A large investment is not required for purchasing a system of office telephone and there is also no need of maintaining it. The whole office telephone system is maintained and operated by the hosted PBX service providers.
• This implementation is more cost effective than that of a traditional PBX.
• It is flexible geographically as the employees can work from any where. They may work from home, office, through mobiles or they may work from overseas as they remain connected to the same office.
• The system also allows in getting the local virtual numbers of the city where he is himself not present. This allows in creating a virtual presence.
• This system can give the small business the instant credibility by giving its customers the solution of the professional sounding telephone.
• The discussed virtual system grows with the growth of the business accordingly as needed by the customer.
• The solution of the hosted PBX runs very quickly.
• It is much more user friendly than the traditional solutions. The web interface is intuitive, hence anyone can control it making the necessary changes to the service and they do not need any sort of previous experience.
The features of the hosted PBX phone service
• The cost savings include the solved purpose of working from a long distance, hardware is not needed, technicians are not required and a huge number of features are included.
• A person can work from anywhere he is comfortable. The use of Voicemail and E-mail is also included. It supports multiple offices.
• The image of the company is elevated to a higher level by managing the staff with the departments and customizing the auto attendant. The call kept on a hold can be supported by music.
• The productivity of the company can also be enhanced using this system.