Toyota Process Improvement

Identifying Process improve
Toyota Process Improvement
Abstract
This paper will address the identification of processed used by Toyota Corporation during the accelerator crisis. It will identify the process used and the core problems with the process. In part A of the paper the paper addresses the issues that began with sticky gas pedals, floor mats, and pedal entrapment and braking issues on some models of Toyotas vehicles. The quality of the vehicle was the issue. In part B of the paper the issue was safety and this lead to drivers dying because of safety issues. In part C of the paper Toyota has a lean process established that had no buy in from employees or Leadership which contributed to issues with their product. Toyota…show more content…
The costs are significant to Toyotas bottom line if the process was not improved.
Identification of Processes for Improvement C
Toyota has implemented a learn culture that consist of problem solving, teamwork, and a continuous improvement culture to sustain lean. According to Toyota (Greto, 2010), “the world’s leading automotive company and a global benchmark for quality and continuous improvement stumbled seriously. They faced a recall crisis unlike any they had seen before. Mr. Akio Toyoda, Toyota’s president and grandson of the founder, was called to testify before the U.S. House of Representatives Committee on Oversight and Government Reform about the company’s response to the recall. Through the lens of the accelerator crisis, the case documents trade-offs Toyota made while pursuing a marketing strategy based on quality and customer experience, while simultaneously pursing an operational generic cost leadership strategy.” The Lean process used by Toyota was “the Toyota way”. This lean process focused on JIT (Just in Time), continuous improvement, JIDOKA (in station quality), people and teamwork, best quality, lowest cost, shortest lead time, leveled production (HEIJUNKA), and these were known as the Toyota way philosophy. The parties involved all stakeholders, employees, suppliers, government standard agencies, customers, creditors, and financial institutions. This event affects everyone related to the Toyota Company. The urgency
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