What Is a Cloud Phone System Summary

A cloud phone system gives you all the benefits and features of a business phone system without the initial financial outlay. The physical phone system is looked after by your telecoms provider within a data centre and the only hardware you see is the phone you will be using on your desk.
How is the cloud system maintained?
The responsibility of maintaining and keeping the software up to date rest squarely on the providers shoulders so you don’t need to worry if anything goes wrong, especially if your telecoms provider is on the other side of the country.
One of the biggest advantages of having a cloud phone system is being able to use the phone outside of the office but still has access to all the features you have become accustomed to. So if for some reason any member of staff can’t make it to the office they can work from home with the same phone and features they would have if they were sat in the office.
This is an ideal solution for field sales operative as they can work from any location with an internet connection and send out quotes or generate appointments. With employees working outside of the office you can contact them through their office phone without incurring a call charge, utilising the intercom feature that all modern desk phones have.
What is the cost of a Cloud Solution?
A cloud phone system is just a standard business telecoms solution but it is hosted with your telecoms provider but the difference being is that you are renting the equipment rather than buying and you only pay for the service package for as long as you are using it (similar to a hosting package).
Configuring a new phone onto your cloud phone system is a more streamlined process. Your telecoms provider can programme the phone in front of your phone system to make sure the phone is working correctly and then ship the phone to you ready to use straight out the box. Eliminating the need for an engineer to visit your premises an incurring a call out charge.
A Cloud Phone System is becoming more and more popular and are being used by a lot of modern businesses giving them one less thing to worry about but if anything goes wrong you know that a qualified engineer is on hand and can deal with any problems promptly.